Housekeeping Manager

Job Expired

Job Purpose:
The Housekeeping Manager is responsible for ensuring the cleanliness, orderliness, and overall quality
of accommodations in a hospitality establishment, such as a hotel, resort, or vacation rental property.
They manage the housekeeping staff, establish cleaning standards, and oversee the efficient operation
of the housekeeping department.
Key Responsibilities:
Staff Management:
 Supervise, and evaluate housekeeping staff, including room attendants, housekeepers, and
laundry personnel.
 Develop and maintain an effective staffing schedule to ensure proper coverage during peak and
off-peak periods.
 Foster a positive work environment and provide ongoing coaching and performance feedback.
Cleaning Standards:
 Establish and enforce high cleanliness and hygiene standards for guest rooms, public areas, and
all housekeeping operations.
 Inspect rooms and common areas regularly to ensure they meet the established standards.
 Ensure compliance with safety and health regulations in housekeeping practices.
Inventory and Supplies:
 Maintain inventory levels of cleaning supplies, linens, and amenities, ensuring that they are
well-stocked and organized.
 Order necessary supplies and equipment within budget constraints and in a timely manner.
 Monitor and control expenses related to housekeeping supplies and inventory.
Quality Assurance:
 Implement quality control measures to consistently meet or exceed guest expectations.
 Respond promptly to guest feedback and concerns related to housekeeping.
 Identify and resolve any issues affecting the cleanliness and maintenance of guest
Training and Development:
 Provide training and ongoing education to housekeeping staff on cleaning techniques, safety
procedures, and customer service.
 Foster a culture of continuous improvement and excellence in the housekeeping team.

Budget Management:
 Develop and manage the housekeeping department budget, including forecasting and cost
 Monitor and analyze financial performance, such as labor costs and supply expenses, and take
corrective actions as needed.
 Implement cost-effective measures to improve operational efficiency.
Laundry Operations:
 Oversee laundry operations, including washing, ironing, and folding linens and towels.
 Ensure that laundry operations run smoothly and efficiently, meeting high-quality standards.
 Implement and promote environmentally friendly cleaning practices and waste reduction
 Manage recycling and proper disposal of waste materials in accordance with regulations.
Qualifications and Skills:
 Bachelor's degree or diploma in Hospitality Management or a related field preferred.
 Previous experience in housekeeping management or supervisory roles.
 Strong leadership, communication, and interpersonal skills.
 Attention to detail and a commitment to maintaining high cleanliness standards.
 Knowledge of housekeeping procedures and safety regulations.
 Budgeting and financial management skills.
 Ability to work under pressure and in a fast-paced environment.
 Proficiency in using housekeeping management software and basic computer skills.
 Certification in housekeeping or related fields may be required.
 Knowledge of sustainable and eco-friendly housekeeping practices is a plus

More Information

  • This job has expired!

Leave your thoughts

Share this job

About Us

We are a one-stop shop for all your Human Resource related queries and advocate for mandatory Human Resource practices while going the extra mile to proactively address workers needs in order to achieve optimum productivity.