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Head of Sales and Business Development

Our client is a digital insurance broker in Kenya who is distributing policies through an innovative mobile application. This is a platform that is truly end-to-end (E2E) and provides an entirely paperless ecosystem for the insurance industry. Our client is looking for a Head of Sales to develop and shape their sales organization and ultimately scale revenue


The ideal candidate will be responsible for developing and orchestrating a sales strategy and build a team of in-house sales while also coordinating the insurance agents cooperating with the company.


The person should be excited by selling into new markets with innovative products, strategizing next steps, negotiating complex deals and beating the competition in head to head opportunities – supported by the company’s technology solution


Key Responsibilities

  1. Start and scale sales and support teams for the company’s insurance offering
  2. Own all plans and strategies for developing business and achieving the company’s sales goals
  3. Assists in the development of the sales plan and provide full visibility into the sales pipeline at every stage of development
  4. Prepares forecasts reporting for the CEO and Board for use in organizational planning, financial forecasting, budget setting and strategic planning
  5. Build process and funnel for manual top-down reach, onboarding, activation, and expansion
  6. Establish and foster partnerships and relationships with key customers and personally assist to close large deals
  7. Work collaboratively across teams – including Technology, Product / Policies and Marketing
  8. Work closely with marketing to design best practices to deliver on the brand promise
  9. Provide input to product road maps with the product and technology teams and be key driver of customer feedback loop to deliver improvements to the company’s mobile application


Key Requirements

  • Minimum of seven (7) years work experience in Sales & Underwriting at Underwriter level or Brokerage firm
  • Member of ACII or AIIK
  • Postgraduate Diploma in Insurance
  • Solid understanding of the Kenyan Insurance ecosystem incl. of its policies, other related products but also its regulatory requirements
  • Ability to plan, organize, implement and evaluate sales goals
  • Ability to accurately plan work assignments, priorities tasks and deliver deadlines
  • Previous interaction within the Fintech sector is of advantage
  • Should be Customer obsessed to champion the customer in cross functional teams to ensure that the technology and processes deliver the best customer outcomes
  • Should have problem solving and decision making abilities
  • Proven ability to build and manage high-performing teams
  • Excellent interpersonal skills and capable of performing as a team player and team leader
  • Open to travel up to 50% of the time within Kenya


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